One family, one team

OUR VISION & MISSION

Supporting your security needs today & in the future

Our vision is to be the most professional ARC in operation.

OUR TEAM UNDERGO EXTENSIVE INDUCTION TRAINING WHICH IS COMPLEMENTED BY ONGOING DEVELOPMENT AND ASSESSMENT INITIATIVES

Tailored

We work collaboratively with our clients to produce a bespoke action strategy to suit their specific needs and meet industry regulations. Whatever the challenges are, we always face them together.

Trusted

Our business principles are based on trust, it underpins all that we do. Our track record of excellent response times and vigilance proves our reliability to provide industry leading monitoring.

Together

We constantly liaise with our clients to ensure the highest level of service. Whether this is adjusting technical requirements or managing alarm frequencies, our synergy with our customers ensures great working relationships.

We have a track record of exceeding industry recommended response times – May, June, July 2021

25000
NUMBER OF CALLS HANDLED OVER A 3 MONTH PERIOD
268
AVERAGE NUMBER OF CALLS TAKEN PER DAY
100
PERCENTAGE OF CALLS ANSWERED AND DEALT WITH WITHIN 62 SECS

Our staff

PROVIDING THE HIGHEST LEVEL OF SUPPORT & SECURITY FOR ALL OUR CUSTOMERS.

Our staff are trained in behaviour detection and hostile reconnaissance, they are not just security professionals they are trained observers too.

  • Operations Manager – Robert Dovey
  • Senior Account Manager – Anthony Hebblethwaite
  • Technical Manager – Matthew Wylie
  • Duty Manager / Team Leaders (24/7 365)
  • Operators with customer service backgrounds
  • Staff trained in behavioural detection and CCTV monitoring
GET IN TOUCH

A few of our clients

DON’T TAKE OUR WORD FOR IT, HERE’S WHAT OTHERS HAVE TO SAY.

Tailored, Trusted, Together.