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DSOC

STATE OF THE ART SECURITY MONITORING

Tailored, trusted, together.

DSOC

STATE OF THE ART SECURITY MONITORING

Tailored, trusted, together.

Pass your risk to us and let us manage your security

CUSTOMER FOCUSSED, RELIABLE AND THERE FOR YOU 24/7.

REMOTE CCTV MONITORING

CCTV motion detection and live remote monitoring 24/7 for any business space, organisation and its assets.

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SECURITY OVERVIEW

Wherever you are, we have the ideal security systems to protect you, your assets and your employees.

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DISASTER RECOVERY SUITE

Our Alarm Receiving Centre (ARC) is equipped to monitor a broad range of systems with state-of the-art technology.

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LONE WORKER SOLUTIONS

Effective Lone Worker Alarm Systems to ensure safety and emergency response to all lone workers and employees.

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Our Alarm Receiving Centre (ARC) is enabled to effectively monitor a wide scope of systems with the most modern pioneering technology available today.

Access Control

Allow only authorised personnel access to your premises. We can manage your access control to your building or land this way you have the assurance of knowing who is on your premises all the time.

Intruder Monitoring

Activation signals are recieved by our Alarm Receiving Centre and the appropriate escalation protocols are activated to ensure the protection of your people, property and assets.

Fire Monitoring

Keep your property, land or assets secure with DSOC’s pioneering technology facilitated to ensure any threats are managed and the appropriate action taken 24/7.

Instant Response

• GPS & Location Monitoring
• View Staff on map in real-time
• Instant Emergency Response
• Panic Alarm and Discreet Panic Alarm
• 24/7 Help Desk

24/7 Visibility

• Always one eye on your property and assets
• Effective response times
• False Alarm Reduction
• All incidents handled swiftly and appropriately
• Efficient in keeping costs low

Your Risks Assured

• 24/7 response
• Access Control and Intercom Services
• Customer (out of hours) Helpline Management

Next-Gen Alarm Receiving Technology

WHEREVER YOU ARE, WE HAVE THE SYSTEMS TO PROTECT YOUR ASSETS

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ARC Alarm Monitoring

150000
TOTAL ALARMS
100
LIFE ALARMS (FIRE, PERSONAL ATTACK) WITHIN 3 SECS
99
ALL ALARMS (incl CCTV) WITHIN 90 SECS

DSOC Control Room call handling  – May, June, July 2021

25000
NUMBER OF CALLS HANDLED OVER A 3 MONTH PERIOD
268
AVERAGE NUMBER OF CALLS TAKEN PER DAY
100
PERCENTAGE OF CALLS ANSWERED AND DEALT WITH WITHIN 62 SECS

We’re here to help

YOUR QUESTIONS ANSWERED:

What is an Alarm Receiving Centre?

An Alarm Receiving Centre (ARC) is a highly secure monitoring station. It has trained professionals monitoring your alarms and CCTV cameras 24/7, 365 days a year.

ARC staff are trained in hostile reconnaissance and behavioural detection, having specially trained observers in the ARC provides that extra layer of resilience for your business, property or assets.

What is the protocol in an emergency situation?

Our emergency protocol enables prompt and effective responses to emergency situations.

Qualified personnel in our Alarm Receiving Centre will initiate the appropriate actions to be undertaken in response to different emergency situations and reporting requirements.

How does the Alarm Recieiving Centre system work?

Activation signals are sent to a monitoring centre, where they are filtered for false activations that are neither crime-related or caused by genuine intrusions or fires.

In the event of confirmed signals from URN sites or where there is visual confirmation, the police or other relevant emergency services will be contacted on your behalf. Alarm Receiving Centres also monitor CCTV systems.

Can I visit the DSOC?

DSOC actively encourages customers to visit our state of the art Operations Centre to see our superior ARC facilities and safe environment.

What other services do we offer?

We offer:

• Remote CCTV monitoring

• Security Operations Centre

• Hiring of a custom made security observation facility (Rent a SOC)

Any further questions?
Feel free to get in touch with us:
GET IN TOUCH

A few of our clients

DON’T TAKE OUR WORD FOR IT, HERE’S WHAT OTHERS HAVE TO SAY.

“When I started trading with Optimum I wanted to offer my clients not only the best customer service but also maintain high accreditation and compliance standards, DS Operations Centre have gone above and beyond to provide this and more"

Optimum Fire & Security LTD

“VSL have developed a great partnership with DSOC. Their dedication to their clients and customers’ security is evident throughout all aspects of the company. We appreciate their continued support, professionalism and attention to detail from their staff "

VSL - Vanguard Solutions LTD

“We took over the management contract of Hayfield in 2020 and inherited a very poor security service, unsure of our next best step. Anthony at DSOC stepped in to put us at ease with a clear plan of how to improve our access systems as well as looking immediately at cost efficiencies"

Envirotech Group

“DS Operations Centre now provide the full remote management of our parking system at three of our council car parks; we are very happy with the service provided. Thank you team DSOC.”

Managed car park system
READ THE TESTIMONIALS IN FULL

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Tailored, Trusted, Together.